Terms & Conditions Open Farm Tickets - When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between John S Pile (Farms) Limited and yourself.

Prices - Prices are inclusive of any applicable taxes and there are no surcharges. Once you have paid, we will not increase the price of your tickets. Prices displayed on the site are subject to change without notice.

Cancellations - Once payment has been made, tickets are non-refundable and cannot be exchanged for a different date.

Online Booking - Once purchased online tickets may not be used in conjunction with any other offer. No ticket may be resold. Please print out your booking reference and barcode or retain the information on your mobile telephone. Prices are correct at time of going to press and are subject to change without notification.Online tickets cannot be purchased using any other offers or promotions.

 

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Terms & Conditions Christmas Food Orders - You will be asked to complete your online order by paying a deposit of £20. Also we have to charge a deposit of £0.01 for each item you order. The amount you pay for your poultry or meat will be calculated according to the weight and the advertised price per kilo or the number of packs of chipolatas, sausage meat or bacon you ordered. The deposit, (including the £0.01s you pay), will be deducted from the balance due when you come to collect your order.

Deposits are non-refundable.

Order Acknowledgement- A comprehensive acknowledgement of your order and for the deposit paid, will be emailed to you with your personal order number.

Collection of Order - you are welcome to come and collect your order on either - Wednesday 23 December 2026, (9.30am to 4.30pm) or on Christmas Eve (9.30am until 12 noon). Any orders not collected by Christmas Eve at 12 noon will be offered for resale. 

While you may rest assured that evey effort will be made to match the weight of the bird that you have ordered, this cannot be guaranteed.

All orders are accepted on the understanding that Middle Farm will not be held responsible if unable to fulfil your order due to reasons beyond our control. 

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Free Entry to Carers - Requirements  - We offer free entry for one carer accompanying a paying visitor who can provide evidence of one of the following: Disability Living Allowance (DLA); Personal Independence Payment (PIP); Employment and Support Allowance (ESA); Attendance Allowance; Access Card with the Essential companion (+1) symbol; I-go Card; Compass Card; National Disability Card; Care for The Carers Card (ESCC); Carers Support (WSCC) 

Please note the evidence provided must be dated within the last 2 years. Such evidence must be shown to staff at our entrance gates. If evidence is not present or not in date, the full charge for entry will be required. Carers must be aged 16 or over.